Terms & Conditions
An advance payment of 20 percent of the final leasing price is to be paid for bookings earlier than two weeks before arrival. The whole leasing price is to be paid in advance for short-term bookings.
In case of timely cancellation of the leasing unit through the leaser the advance payment will be reimbursed or respectively be offset against the cancellation fees.
Cancellations up to 28 days prior to beginning of lease: free of charge
From the 27th day prior to begin of leasing: 20% of the total leasing price
From the 15th day: 40 % of the total leasing price
From the 10th day: 60 % of the total leasing price
From the 5th day: 80 % of the total leasing price
From the 3rd day: 100 % of the total leasing price
The leasing price is to be paid in advance via bank transfer. Cash payment and payment via EC-Maestro-Card (debit) can be arranged for the key hand-over upon the day of arrival.
2018-09-12 until 2018-09-17 +30%
2018-12-16 until 2019-01-06 +30%
For the Floramühle apartments we impose the following deposits:
Apartment 1 - “Alt Pankow“ 100,00 €
Apartment 2 - “Marrakesch“ 100,00 €
Apartment 3 - “Berlinale“ 200,00 €
Floramühle complete 300,00 €
The deposit will be withheld in cases of severe damage and/or dirtiness of the leasing unit.
Damage / insurance
In the event of damage caused by the guest, the replacement value must always be replaced.
Insofar as damage has been caused by a guest for which he claims his liability insurance, the difference between the current value, which generally replaces the liability insurance, and the replacement value of the damaged object shall be borne by the guest. Insofar as craft services are required to eliminate the damage, these are to be balanced in full without deduction "new for old".
...are not allowed for reasons of hygiene and allergy protection.
The minimum duration of booking is two nights.
The reservation applies until 11 o’clock of the last booking date. In case of later departure we calculate one overnight stay additionally.
The general manager Mr. Robert Pehla exercises unlimited property rights.
Status of September 1st 2017